FAQs
Why Uganda?
Uganda provides you will the best of both worlds. You can experience the traditional Big 5 savannah safaris and also see primates. Additionally, our tours take you from location to location allowing you to see Ugandan villages and the countryside, giving you a fully immersive experience. Additionally, Safari in Uganda is substantially more affordable than options in Kenya or Tanzania
How does the booking process work?
After you inform us of the aspects of the trip you want, we will develop an itinerary just for you at which point you can edit as you see fit. There is no payment required for your custom itinerary.
Once you finalize the plans we will send you a secure payment link to purchase your package (we accept all major credit cards) and will send you all finalized details of your trip. We will ask for your flight information closer to arrival so our driver will meet you as you exit the airport.
What does the safari cost?
It totally depends on what you want to do on your vacation. Pick whatever you wish to do, and if you need a lower price, our travel consultants can adjust it to fit everyone’s budget. We will work with you to make a plan that is perfect for you!
What quality hotels and food can I expect?
We partner with hotels that cater to a western market and provide a elevated experience. Our hotels are frequented by Western Guests and cater to that market and offer an all inclusive menu of both western and Ugandan food. On your itinerary we will provide you the name of the hotel. If you wish to change it let us know and we will try our best to accommodate your request. We will also pre-inform the hotels should you have any allergy or special request
What should I bring on Safari?
Bring insect spray, a rain jacket (especially for Chimp and Gorilla tracking), hiking boots, binoculars, long pants and shirts, a hat, and long socks. Remember you are in the African wilderness, so focus on comfort and function
Do I need medications?
We recommend a yellow fever vaccination and malaria tablets to ensure your safety
Do I need a visa?
Yes a visa is required for entry into Uganda. If you are entering Rwanda or Kenya in addition to Uganda we recommend an East Africa Tourist visa. Our team will provide you detailed instructions on how to apply
Is everything included?
All food and non-alcoholic drinks, park entry fees, guide costs, and lodging are covering in your booking. Should you wish for alcohol or a massage treatment at one of the hotels that is additional
How far in advance do I need to book?
We recommend a minimum of one month in advance as there is an extremely limited number of Gorilla Tracking permits. If you do not wish to go Gorilla Trekking we can handle your request as close as two weeks to the date of travel
Can I get a refund if I change my mind?
You have 48 hours from confirmation to cancel your booking for a full refund. We coordinate with the Uganda Wildlife Authority and other third parties so a refund beyond 48 hours of booking is not possible